Ainan Signage Co. Help Center

What is the lifespan of your LED modules?

The lifespan of LED modules depends on the type of module. Our LED modules have a minimum lifespan of 20,000+ hours, while high-performance modules can last up to 50,000+ hours. Proper voltage control and installation can further increase their lifespan.
In which industries can your products be used?

Our products are widely used across various sectors, such as: Signage Industry Architects Interior Designers Event Planners DIY Enthusiasts Many more...
Are your power supplies only suitable for signage?

No, our power supplies are versatile and can be used for multiple applications such as: CCTV camera setups Home automation systems Industrial lighting solutions Gaming setups for LED lighting projects
What is your delivery coverage area?

Our products are available for delivery all across India. For bulk orders within Jaipur or Rajasthan, we also provide fast delivery or next-day delivery options.
Do you accept bulk orders?

Yes, we offer special discounts and customized pricing for bulk orders.
Do you provide urgent delivery options?

Yes, for bulk orders within Jaipur and Rajasthan, next-day delivery is available.
How can LED strips be used in interior design?

LED strips can be creatively used in niches, false ceilings, stair lighting, and decorative wall designs. They are a stylish and energy-efficient lighting solution.
Are your products suitable for DIY (Do It Yourself) projects?

Absolutely! Our LED modules, power supplies, and connectors are easy to install, making them perfect for beginners working on DIY projects.
Is Cash on Delivery (COD) available on your website?

Yes, COD is available only for limited pincodes. You can check your pincode during checkout or contact us for details.
What should I do if I receive a defective product?

Our products undergo quality checks before dispatch. During packing, we capture photos and videos of the product, which are shared with the customer for reference. ✅ LED Modules, Strips, Neon, and Pixel LEDs: Since these products have a fixed lifespan guarantee, they are non-returnable if damaged by incorrect usage. For example, if someone mistakenly connects them directly to 220V, the lights will short immediately, and replacement will not be provided. ✅ Power Supply: If the power supply shorts due to water damage, it will not be replaced. However, if it fails due to any other technical defect, we will provide a replacement.
Is your support team available for project consultation?

Yes, if you need guidance with product selection or project planning, our expert team is always ready to assist you.
Do you provide installation guidance?

Yes, you can easily find installation tutorial videos on YouTube. Additionally, we are available to provide technical support whenever required.